Transportation

Non-emergent transportation assistant to medical care.

Safety Net Grant Program

Our Safety Net Grant Program provides grants to help people with health care expenses that are not covered by insurance. Typical expenses include the cost of transportation to and from dialysis, over-the-counter medicines, co-payments and other needs, for example, a blood pressure cuff or diabetes test strips.

Limited availability in Jasper Co. 

• Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities.
• Screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7.
• ‍
• Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states, Canada, and Australia. 

"Saved you a seat" 

Kim Brannian

• A ride share Program called Commute with Enterprise. See website. Click on Projects, Commuter Van Pool 
• Website fo Commuter: https://www.commutewithenterprise.com/content/commute/en/partners/hirta.html
• Hearing impaired? Use Relay Iowa    7-1-1 (TTY)
• 1 (800) 735-2943 (Voice)      1 (800) 264-7190 (Voice - Spanish)
• Get on the Bus: A driver will pick you up within a 20-minute window. Please plan your trip accordingly. All riders need to be ready at the beginning of their 20-minute pickup window.  When your bus arrives, board the bus and pay the appropriate fare. You can also pay directly in the HIRTA On Demand app!
• $2.50 in town, $5 in County, further- varies. 
• Download the HIRTA On Demand app on the App Store and Google Play

Road conditions including weather. App available for cell phones.

Non-Emergency Medical Transportation (NEMT)

You may be able to get no-cost rides to your non-emergency doctor visits, even a monthly bus pass. If family or friends drive you to an appointment, you may be able to get help paying for gas. You may also qualify for reimbursement of meals and lodging. 

Scheduling Rides

Rides must be set up at least 2 working days before an appointment. At times, urgent trips can be made with less than a 2-day notice. Access2Care may check with your doctor to make sure the appointment is urgent. Rides can be scheduled up to 30 days in advance of an appointment. You can schedule rides up to 90 days in advance for certain types of appointments. These include dialysis, chemotherapy or radiation treatments.

To schedule a ride, you can call Access2Care at 1-877-271-4819.

To schedule using the mobile app:

1. Visit the Google PlayExternal Link or Apple App StoreExternal Link on your smartphone. There, you can download the Access2Care app.
2. Once you download it, click Register in the app.
3. Enter your member ID, date of birth, home address, email address, and phone number.
4. You are now ready to schedule rides.

From affordable transportation solutions to effortless expensing, we’ll help drive your business forward by getting your people where they need to go.

Amerigroup Member Services – 1-800-600-4441

• Website: http://www.myamerigroup.com/IA
• Amerigroup Transportation Request: Call Logisticare at 1-844-544-1389

Iowa Total Care Member Services – 1-833-404-1061

• Website: https://www.iowatotalcare.com/
• Iowa Total Care Transportation Request: Call Iowa Total Care Member Services 1-833-404-1061

Services are for members with full Medicaid benefits, who need travel reimbursement or a ride to get to their medical appointments. Eligible members will receive NEMT services from different NEMT brokers depending on their eligibility status and whether they receive coverage directly from IA Medicaid Fee-for-Service or are enrolled in the IA Health Link managed care program.

Low cost transportation, must schedule in advance.

Rides for veterans to scheduled medical and dental appointments. Please call two weeks in advance.

Rides to scheduled medical and dental appointments. Please call two weeks in advance if possible.

• Living in Newton and commuting to Des Moines? Living in Des Moines and commuting to Newton? Consider using RideShare.
• The DART team will help match you with an existing vanpool or start a new vanpool to fit your commute needs. RideShare provides the van, gas, and maintenance; you enjoy the ride.  See website for fees. 

Provider Services line number  833-731-2143

We don’t want transportation issues to prevent you from getting the healthcare you need. That’s why we work with Access2Care in Iowa to help you get to your medical appointments.

Scheduling a ride

Access2Care provides non-emergency medical transportation services for Iowa Health Link members. Rides to appointments must be scheduled two days in advance. To schedule a ride, call Access2Care at 844-544-1389, 7:30 a.m. to 6 p.m., Monday through Friday. Be sure to have this information ready when you call:

Your Wellpoint member number. It’s on the front of your ID card.

Pickup and drop-off addresses.

Need information about your ride after booking it? Call Where’s My Ride at 844-544-1390.